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FREQUENTLY ASKED QUESTIONS
Below you will find a sample of some of the most commonly asked questions regarding our products and services. However, should your particular question not be below, and you need further assistance, please don't hesitate to contact us, as we will be more than happy to help you and answer whatever questions or concerns you may have regarding our products and services.
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| Q. What type of balancing tap do you use? |
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A. All of our new Platinum batteries come with a balancing tap that is compatible with Align, E-Flight, Dualsky, and a host of others. This tap is the most widely used in the industry. They are NOT compatible with Thunder Power taps.
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| Q. Are VAMPOWER/BATtS dangerous? |
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A. ANY lithium power source can be dangerous. Lithium must be charged and discharged according to instructions given in the manual or fire and or explosion can occur. VAMPOWER/BATtS are one step safer in that we have a balancing module (LiP BalM) to level cell voltages after a few discharge cycles. This greatly enhances the life of the pack and maintains a level pack. Problems occur when the pack is unbalanced and charged repeatedly.
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| Q. Can I be a dealer for VAMPOWER/BATtS and VAMPOWERPRO equipment? |
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A. We would love to have you inquire as to being a dealer for our products. Please find the dealer inquiry tab on our home page.
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| Q. It is so confusing to me....all of the electric parts, amps, cutoff voltages, brushless motors and stuff...How do I find out what I need? |
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A. You can always email us or call us. Another outstanding resource for all of your questions is the people at www.RCGroups.com radio control forums. There are literally thousands of people ready to help you. So get registered there and begin exploring. I have made many friends there.
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| Q. What if I have an issue with a VAMPOWERPRO part? |
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A. Check out the warranty page link on our home page. We will do everything to ensure that your shopping experience with Vampowerpro.com is an enjoyable one.
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Our Motto:
"We want to make it a genuine pleasure to do business with VampowerPro.com"
Sincerely,
Edmond P. Burie |
